These SMS Terms describe how DIVINE APPS (Callor) sends and receives text messages when you use our Services. They supplement our Terms of Service and Privacy Policy. By clicking "Send code" during sign-up or sign-in, you agree to receive messages as described below.
1. Program description
Callor may send SMS or MMS messages to the mobile number you provide for:
- Authentication — one-time passcodes (OTP) to verify your phone and secure your account;
- Transactional service messages — for example owner yes/skip prompts, agent status updates, appointment or lead notifications, and other operational texts tied to your use of Callor;
- Account notices — security alerts or important service changes where appropriate.
Marketing or promotional texts are not the primary purpose of this program. If we send optional marketing messages in the future, we will do so only with consent where required and with a clear opt-out.
2. Message frequency
OTP volume depends on how often you sign in. Transactional frequency varies with your business activity and agent settings — from occasional updates to multiple messages per day during active jobs or campaigns. You control many notifications in product settings.
3. Message and data rates
Message and data rates may apply according to your mobile carrier plan. Carriers are not liable for delayed or undelivered messages.
4. Opt out and help
- Reply STOP to any Callor marketing or recurring SMS where STOP is supported to cancel those messages. You may still receive one-time OTP or critical transactional texts needed to use the Services until you close your account.
- Reply HELP for assistance, or email support@trycallor.com.
To stop all SMS from Callor, remove your number from the product or contact support to close your account. Some messages may be required to complete an in-progress security or billing action.
5. Consent
By providing your mobile number and requesting a code, you consent to receive OTP and service-related texts at that number. You confirm you are authorized to use the number and that you are not registering a number belonging to someone else without permission.
6. Carriers and delivery
Wireless carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier, network conditions, and compatible devices. Supported carriers may change without notice.
7. Privacy
We handle phone numbers and message content as described in our Privacy Policy. Message content may contribute to Operational Data as defined in Terms §5, except Vault secrets which are never used for training.
8. Contact
support@trycallor.com
DIVINE APPS (Callor), Ontario, Canada